Official cancellation guide Updated Sep 2026
How to Cancel SuperGrok
Don’t let unused subscriptions drain your bank account. Follow our verified instructions to cancel your SuperGrok subscription on any device.
- Estimated Time
- 2 Minutes
- Difficulty
- Easy
- Access Loss
- End of Billing Cycle
Cancellation Steps
Work out where you subscribed
SuperGrok is billed where you bought it: on the web (grok.com) or through the Grok iOS / Android app. Cancel on that same platform.
Cancel on the web
Log in at grok.com, open your account's billing settings and select Manage Subscription, then follow the prompts to cancel or change plan.
Cancel on iPhone or iPad
If you subscribed in the Grok iOS app, open Settings → your name → Subscriptions, select SuperGrok and tap Cancel Subscription.
Cancel on Android
If you subscribed in the Grok Android app, open Google Play → profile icon → Payments & subscriptions → Subscriptions, select SuperGrok and tap Cancel subscription.
Keep access until the period ends
After cancelling, your SuperGrok limits stay active until the end of the current billing period, then the account drops back to the free Grok tier.
Refund policy
xAI does not automatically refund partial periods on web subscriptions — refund requests go through a support ticket and are reviewed case by case, with approved refunds arriving in roughly 5–10 business days.
- App-store purchases follow Apple's or Google's refund process instead of xAI's.
- You keep paid limits until the end of the billing period you've already paid for.
Common issues
Billing page won't open?
Ad-blockers can prevent grok.com's billing portal from loading. Try an incognito window or a different browser with extensions disabled.
SuperGrok vs X Premium confusion
SuperGrok (xAI) and X Premium (X) are separate subscriptions — cancelling one does not cancel the other. If you also pay for X Premium, manage it separately in your X settings.
Instead of it
Recommended alternatives
ChatGPT Plus
OpenAI's consumer subscriptions for ChatGPT, spanning the budget Go tier, the flagship Plus plan, and the power-user Pro plan, each offering higher limits and access to the latest models.
Claude Pro
Anthropic's consumer subscriptions for the Claude AI assistant. The Pro plan offers higher usage limits and access to the latest models, while the Max plan adds far higher rate limits and priority access for heavy users.
X Premium
Paid tiers for X (formerly Twitter) — Basic, Premium and Premium+ — adding post editing, the blue checkmark, reduced ads, creator monetization tools and higher Grok AI limits.
Answers