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Official Cancellation Guide Last Updated: Jul 2026

How to Cancel Peloton App

Don’t let unused subscriptions drain your bank account. Follow our verified instructions to cancel your Peloton App subscription on any device.

Estimated Time

3 Minutes

Difficulty

Easy

Access Loss

End of Billing Cycle

Cancellation Steps

1

Sign in to your Peloton account

If you subscribed directly through Peloton and are the primary account holder, go to members.onepeloton.com and log in.

2

Open Manage Membership

Navigate to your membership settings and click (or tap) Manage Membership for your App Membership.

3

Select Cancel Membership

Click (or tap) the option to cancel your App Membership and follow the on-screen steps.

4

Review details and confirm

Review the cancellation details, including the date your access ends, then click (or tap) Confirm. You'll receive a confirmation email and keep access until your current billing date.

5

Subscribed through an app store?

A third-party App Membership must be cancelled where it was created — cancelling on the Peloton website won't work. Use Apple (Settings > your name > Subscriptions), Google Play, or Amazon subscription settings instead.

Refund Policy

Peloton does not prorate App Membership refunds; access continues until the end of the current billing cycle.

  • Cancelling stops future charges but you keep access until the paid period ends.
  • Memberships billed through Apple or Google must be cancelled and refunded through that app store.

Common Issues

Can't find cancel on the website

If you subscribed via an app store, the option won't appear on members.onepeloton.com — cancel through Apple or Google instead.

Free trial still converting

Cancel before the trial end date to avoid the first charge; cancelling during the trial keeps access until the trial expires.

Frequently Asked Questions

Does cancelling the App Membership affect Peloton equipment?
The App Membership is separate from the All-Access (equipment) Membership; cancelling the App plan does not touch a Bike or Tread membership.
Will I keep access after cancelling?
Yes, classes remain available until the end of your current billing period, then access ends.
Why can't I cancel in the website settings?
If Apple or Google bills you, only that app store can cancel the subscription.